DMCA & Content Policy

1. Overview

Hostao L.L.C ("Recorly," "we," "us") respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512. We take copyright infringement seriously and will respond promptly to valid notices of alleged infringement.

This policy describes how to submit a DMCA takedown notice, our counter-notification procedure, our repeat infringer policy, and general content guidelines for screen recordings.

2. Nature of User-Generated Content

Recorly is a platform that enables users to record their screens (video/audio), store recordings in the cloud, and share recordings via links.

Because users control what appears on their screens during recordings, uploaded content may incidentally or intentionally include third-party copyrighted material, such as copyrighted software interfaces, media playing in a browser (videos, music, images), documents, code, or creative works displayed on screen, and streaming service content.

Users are solely responsible for ensuring their recordings do not infringe third-party rights.

3. DMCA Takedown Procedure

Designated Copyright Agent

To submit a copyright infringement claim, contact our Designated DMCA Agent:

DMCA Agent: Reji Modiyil Company: Hostao L.L.C Address: 30 N Gould St, Ste 4000, Sheridan, Wyoming 82801, USA Email: grievance@recorly.com Subject line: DMCA Takedown Notice — [Brief Description]

Note: This contact is for copyright claims only. For general support, contact support@recorly.com.

Requirements for a Valid DMCA Notice

To be valid under 17 U.S.C. § 512(c)(3), your written notice must include:

1. Identification of the copyrighted work — A description or link to the original copyrighted work you claim has been infringed.

2. Identification of the infringing material — A description and URL(s) of the specific Recorly-hosted content you claim infringes your copyright.

3. Your contact information — Your full name, mailing address, telephone number, and email address.

4. Good faith statement — A statement that you have a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law.

5. Accuracy statement — A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner.

6. Physical or electronic signature — Your physical or electronic signature.

Incomplete notices will not be processed.

4. Our Response Process

Upon receiving a valid DMCA notice:

Acknowledgment: We will acknowledge receipt within 2 business days.

Review: We will review the notice for completeness and apparent validity.

Action: If valid, we will disable access to the identified content, notify the user who uploaded the content, and forward (redacted) notice details to the uploader.

Timeline: We aim to complete this process within 10 business days of receiving a complete notice.

5. Counter-Notification Procedure

If you believe your content was removed in error (e.g., you have authorization, fair use applies, or the notice was erroneous), you may submit a Counter-Notification under 17 U.S.C. § 512(g).

Your counter-notification must include:

1. Identification of removed material — Description and former URL of the removed content.

2. Statement under penalty of perjury — That you have a good faith belief the material was removed as a result of mistake or misidentification.

3. Your contact information — Full name, address, phone number, and email.

4. Consent to jurisdiction — A statement consenting to the jurisdiction of the Federal District Court for the judicial district in which you reside (or Wyoming if outside the US).

5. Signature — Your physical or electronic signature.

Send counter-notifications to: grievance@recorly.com Subject: DMCA Counter-Notification — [Recording ID or URL]

Upon receiving a valid counter-notification, we will forward it to the original complainant. If the complainant does not file a court action within 10–14 business days, we may restore the removed content.

6. Repeat Infringer Policy

In accordance with 17 U.S.C. § 512(i), Recorly maintains a repeat infringer policy:

• Users who receive 2 or more valid DMCA takedowns within a 12-month period will have their accounts permanently terminated • We maintain records of infringement notices associated with each account • In egregious cases (e.g., accounts clearly set up for infringement), we may terminate on the first notice • Terminated accounts are not eligible for refunds for unused subscription periods

7. Misrepresentation Warning

Submitting a false or misleading DMCA notice or counter-notification is illegal. Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material is infringing, or that material was removed by mistake or misidentification, may be liable for damages, including costs and attorneys' fees.

Do not submit a DMCA notice if you are not the copyright owner or authorized representative, or if you do not genuinely believe infringement has occurred.

8. Content Policy for Screen Recordings

Beyond copyright, users must ensure their recordings comply with our full Terms of Service.

Zero-Tolerance Content (Immediate Removal + Account Termination + Law Enforcement Referral): • Child Sexual Abuse Material (CSAM) of any kind • Content depicting or facilitating terrorism, violence, or human trafficking

Prohibited Content (Removal + Warning / Suspension): • Non-consensual intimate imagery ("revenge porn") • Content recorded without legally required consent (wiretapping law violations) • Content designed to facilitate stalking, harassment, or doxxing • Recordings containing illegal surveillance of private individuals • Deepfakes or AI-generated content falsely depicting real individuals without consent • Recordings of protected health information (PHI) shared unlawfully

Professional Responsibility: Users working with healthcare data (HIPAA-protected), legal proceedings, or financial records of third parties must ensure their use of Recorly complies with all applicable professional obligations. Contact support@recorly.com if you require a Business Associate Agreement (BAA).

9. Reporting Non-Copyright Violations

To report content that violates our Terms of Service for reasons other than copyright:

Email: support@recorly.com Subject: Content Report — [Brief Description]

Please include the URL or recording ID of the content, the nature of the violation, and any supporting evidence. We will review all reports and take appropriate action.

10. International Copyright Considerations

While this policy is based on US DMCA procedures, we also respect:

• EU Directive on Copyright in the Digital Single Market (DSM Directive 2019/790) • UK Copyright, Designs and Patents Act 1988 • India's Copyright Act, 1957

Rights holders in these jurisdictions may also submit takedown requests following the procedure above. We will respond in good faith to all valid requests regardless of jurisdiction.

11. Contact

DMCA Agent / Legal: Reji Modiyil Hostao L.L.C 30 N Gould St, Ste 4000 Sheridan, Wyoming 82801, USA Email: grievance@recorly.com

General Support: Email: support@recorly.com

We will respond to all DMCA-related inquiries within 2 business days.

Recorly is operated by:
Hostao L.L.C
30 N Gould St, Ste 4000
Sheridan, WY 82801
United States

DMCA Agent: Reji Modiyil
Contact: grievance@recorly.com